Did You Ever Make a Promise to a Patient?
This is an area that far too many clinicians regardless of the specialty get into trouble with. It is so important to understand that the only real promise to patients you or I can and should make to patients is that we will do our very best to help them.
That’s it, nothing more. To make promises of anything more is just fraught with peril!
Furthermore, it’s not good informed consent it’s also grossly unfair to yourself and your entire team.
As the old saying goes under promise and over deliver. It’s a far better strategy for practicing long-term.
I know there are many legal ramifications and obligations too…
Let me tell you what I’ve heard as a consultant.
“This WILL Fix You For Good Mrs Jones!”
“I know Jimmy, you have been sick for years but with this NEW treatment if you are NOT FIXED in 3 weeks you can have all your money back!”
Promise to Patients?
But lets get real. Why not be 100% honest and say something like…
“We will do all we can to help you to the best of our ability…these are the risks associated with treatment…these are the risks if you do nothing…”
I invite you to visit here frequently for more tips about creating a sustainable private practice!
I wish you the best along your journeys!
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Have a great day!
the PPW team